|
KMID : 0926620170220010010
|
|
Korean Journal of Hospital Management
2017 Volume.22 No. 1 p.10 ~ p.20
|
|
|
A Study on the Quality Improvement Activities of Clinical Nurses: Nursing Care Unit level
|
|
Yoo Ji-Yeon
Kim Kwang-Jum
|
|
|
Abstract
|
|
|
Purposes: This study analyzed activities for improvement of quality of care in nursing units to identify group-level success factors of quality improving efforts.
Methodology/Approach: Research subjects were 31 general wards of C university hospital, which has 1,200 beds. Data were collected through survey and focus group interview. The mean value of nurses in a ward was converted to unit-level variable value of the ward. The SPSS 24.0 version was used to analyse the data. The units were classified into two groups, high performing and low performing, by the subjective level of quality improvement performance.
Findings: The main findings are as follows: 1. The high performing groups participated more in education related to quality improvement and showed more quality improvement cases in progress than that of their counterpart. 2. The high performing group`s nurses show more positive perception and attitude on quality improvement activities, and they have positive assessment on the necessity, effect, satisfaction about the quality improvement activities. 3. Middle managers` ability, attitude, motivation, and effective communication across members of the ward played pivotal roles in boosting the quality improvement activities of wards.
|
|
|
KEYWORD
|
|
|
quality improvement activities, Nursing unit, middle manager
|
|
|
FullTexts / Linksout information
|
|
|
|
|
|
Listed journal information
|
|
 
|